Terms & Conditions

1. Introduction and Acceptance of Terms

These Terms and Conditions (“Terms”) govern your access to and use of the ClickFreak platform, including our website, application, software, features, integrations, dashboards, and related services (collectively, the “Service”).

The Service is operated by ClickFreak Technologies Inc. (“ClickFreak,” “we,” “us,” or “our”), a corporation incorporated in Alberta, Canada.

By accessing or using the Service, creating an account, starting a trial, authorizing integrations, or otherwise interacting with ClickFreak, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

These Terms apply to all users of the Service, including advertisers, marketing agencies, consultants, and their authorized representatives.

These Terms incorporate by reference our Privacy Policy, which explains how we collect, use, and protect personal information. By using the Service, you agree to both these Terms and the Privacy Policy.

The Service is provided strictly for business and professional use. It is not intended for personal, consumer, or household use.

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2. Definitions

For purposes of these Terms, the following definitions apply:

• “Account” means a registered ClickFreak account created to access and use the Service.
  
  
• “Advertising Platform” means third-party advertising services and platforms, including but not limited to Google Ads, that may be connected to the Service.
  
  
• “Client” means a business, advertiser, or organization that uses the Service directly or through an authorized User.
  
  
• “Lead Data” means personal or consumer data uploaded or processed through optional features such as offline conversion uploads or lead-related modules.
  
  
• “Service” means the ClickFreak platform, website, application, analytics tools, reports, integrations, automation features, AI-powered features, and all related offerings.
  
  
• “Subscription” means a paid or trial-based plan granting access to the Service on a recurring basis.
  
  
• “Third-Party Services” means any services, software, platforms, APIs, or websites not owned or controlled by ClickFreak that integrate with or are accessible through the Service.
  
  
• “User” means any individual who accesses or uses the Service, including account owners, administrators, employees, contractors, or authorized representatives acting on behalf of a Client.
  
  

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3. Eligibility and Business Use

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3.1. Eligibility Requirements

To access or use the Service, you must:

• be at least 18 years of age;
  
• have the legal capacity to enter into a binding agreement; and
  
• be authorized to act on behalf of the business, advertiser, or Client associated with the Account.
  
  

By using the Service, you represent and warrant that you meet these requirements and that all information you provide is accurate and complete.

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3.2. Business and Agency Use Only

The Service is designed exclusively for use by:

• advertisers,
  
• marketing agencies, and
  
• professionals managing advertising accounts.
  
  

If you are an agency, consultant, or service provider using ClickFreak on behalf of one or more clients, you represent and warrant that:

• you have obtained all necessary authorizations from your clients;
  
• you are permitted to access and manage their advertising accounts; and
  
• you are authorized to process advertising data and Lead Data on their behalf.
  
  

ClickFreak does not verify client relationships and relies entirely on your representations.

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3.3. Compliance With Laws and Platform Terms

You agree to use the Service in compliance with all applicable laws, regulations, and third-party terms, including but not limited to:

• advertising platform terms and policies;
  
• privacy and data protection laws;
  
• marketing, communications, and consumer protection laws; and
  
• any industry-specific requirements applicable to your business.
  
  

You may not use the Service for unlawful, deceptive, abusive, or unauthorized purposes.

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4. Description of the Service

ClickFreak provides a PPC performance tracking, analytics, and optimization platform designed to help advertisers and marketing agencies monitor, analyze, and improve advertising accounts.

The Service may include, without limitation:

• performance reporting and dashboards
  
• automated alerts and anomaly detection
  
• optimization insights and recommendations
  
• account monitoring and diagnostics
  
• optional modules such as offline conversion uploads and lead-related features
  
• automation, rules, and AI-powered analysis (where available)
  
  

The Service is provided on a commercially reasonable efforts basis. Features, functionality, and availability may change over time as the platform evolves.

ClickFreak does not guarantee that any specific feature, integration, or functionality will be available at all times or in any future version of the Service.

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5. Account Registration and Responsibilities

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5.1. Account Creation

To access the Service, you must create an Account and provide accurate, current, and complete information. You agree to keep your account information up to date at all times.

Each Account is intended for use by a single business entity. You may invite additional authorized Users under your Account, subject to your Subscription plan.

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5.2. Account Security

You are responsible for:

• maintaining the confidentiality of your login credentials
  
• all activity that occurs under your Account
  
• ensuring that only authorized Users access the Service
  
  

ClickFreak is not responsible for unauthorized access resulting from your failure to safeguard credentials. You must notify us immediately if you suspect unauthorized access or misuse.

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5.3. Responsibility for User Actions

You are solely responsible for:

• actions taken by Users under your Account
  
• permissions granted to team members or third parties
  
• data uploaded, processed, or transmitted through the Service
  
  

ClickFreak has no obligation to monitor internal account activity and relies on your controls and permissions.

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6. Advertising Accounts and Integrations

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6.1. Authorization and Access

By connecting an Advertising Platform (such as Google Ads) to the Service, you authorize ClickFreak to access data made available through the platform’s API using OAuth or similar authentication mechanisms.

ClickFreak only accesses data permitted by the permissions you explicitly grant.

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6.2. User Responsibility for Integrations

You acknowledge and agree that:

• you are responsible for ensuring you have the right to connect advertising accounts;
  
• you are responsible for compliance with all Advertising Platform terms and policies;
  
• you control the scope of permissions granted to ClickFreak;
  
• you may revoke access at any time through the Advertising Platform or the Service.
  
  

ClickFreak is not responsible for permission errors, misconfigurations, or unauthorized access caused by incorrect account setup.

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6.3. Third-Party Platform Limitations

Advertising Platforms and APIs are operated by third parties beyond ClickFreak’s control. As a result:

• data availability, accuracy, and timeliness may vary;
  
• APIs may change, degrade, or become unavailable;
  
• historical data access may be limited by the platform;
  
• discrepancies may occur between platform interfaces and ClickFreak reports.
  
  

ClickFreak is not responsible for issues caused by third-party platform outages, API errors, data delays, or changes.

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6.4. No Responsibility for Ad Performance or Spend

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You acknowledge that:

• ClickFreak does not control your advertising accounts;
  
• ClickFreak does not place ads or manage spend unless explicitly configured by you;
  
• all advertising decisions remain your responsibility.
  
  

ClickFreak makes no guarantees regarding advertising performance, spend efficiency, revenue, return on ad spend, or campaign outcomes.

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7. Lead Data and Client Data

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7.1. Client Responsibility

If you upload, transmit, or process Lead Data or other client data through the Service, you represent and warrant that:

• you have obtained all required rights, permissions, and consents;
  
• you are legally permitted to process and share such data;
  
• your use complies with all applicable laws and regulations.
  
  

ClickFreak does not verify the legality of data you submit.

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7.2. Role as Data Processor

For Lead Data and client-provided data, ClickFreak acts strictly as a Data Processor, processing data only on your instructions and solely to provide the Service.

ClickFreak does not:

• determine the purpose of Lead Data processing;
  
• use Lead Data for its own marketing or analytics;
  
• assume responsibility for compliance obligations that rest with you as the Data Controller.

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7.3. Compliance Obligations

You are solely responsible for compliance with all applicable laws governing Lead Data, including but not limited to:

• GDPR
  
• CCPA / CPRA
  
• CASL
  
• TCPA
  
• other regional privacy and marketing regulations
  
  

You agree to indemnify and hold ClickFreak harmless from claims arising from unlawful data collection or processing.

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8. Fees, Billing, and Subscriptions

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8.1. Subscription Plans

Access to the Service is provided on a subscription basis. ClickFreak offers monthly and annual subscription plans, as described on our website or within the Service at the time of purchase.

By subscribing, you authorize ClickFreak (through its payment processor) to charge the applicable fees on a recurring basis according to your selected plan.

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8.2. Automatic Renewal

All subscriptions automatically renew at the end of each billing period unless canceled before the renewal date.

• Monthly plans renew monthly
  
• Annual plans renew annually
  
  

You are responsible for canceling your subscription before renewal if you do not wish to continue.

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8.3. Fees, Taxes, and Price Changes

All fees are stated in the applicable currency and exclude taxes, which may be added where required by law.

ClickFreak reserves the right to change pricing, plans, or features at any time, including immediately, unless otherwise prohibited by law. Any price changes will apply going forward and may take effect upon renewal or continued use of the Service.

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8.4. No Refunds

All fees are non-refundable, except where a refund is required by applicable law.

This includes, without limitation:

• unused subscription time
  
• partial billing periods
  
• feature downgrades
  
• unused accounts

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8.5. Failed Payments and Suspension

If a payment fails or is not received when due, ClickFreak may:

• suspend access to the Service
  
• downgrade your account
  
• terminate your subscription
  
  

until payment is successfully processed.

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9. Free Trials, Promotions, and Beta Features

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9.1. Free Trials

ClickFreak may offer free trials at its discretion.

Unless otherwise stated:

• trials automatically convert to a paid subscription at the end of the trial period;
  
• you may cancel at any time before the trial ends to avoid being charged;
  
• payment information may be required to start a trial.
  
  

ClickFreak reserves the right to modify, suspend, or terminate trials at any time.

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9.2. Promotions

Promotional offers, discounts, or credits may be subject to additional terms and may be modified or discontinued at any time.

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9.3. Beta and Experimental Features

ClickFreak may provide access to beta, experimental, preview, or early-release features.

These features are provided “as is” and “as available”, and may:

• contain bugs or errors;
  
• be incomplete or unstable;
  
• change or be removed without notice.
  
  

ClickFreak makes no guarantees regarding the availability, accuracy, or reliability of beta features and assumes no liability arising from their use.

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10. Intellectual Property and Feedback

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10.1. ClickFreak Intellectual Property

The Service, including all software, algorithms, logic, workflows, interfaces, designs, and documentation, is owned by ClickFreak or its licensors and is protected by intellectual property laws.

Except as expressly permitted, you may not:

• copy, modify, or distribute the Service;
  
• reverse engineer or attempt to extract source code;
  
• scrape, crawl, or harvest data;
  
• create derivative works based on the Service.
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10.2. User Data Ownership

You retain ownership of data you submit to the Service. ClickFreak does not claim ownership of your advertising data or Lead Data.

However, you grant ClickFreak a limited, non-exclusive right to process such data solely to provide the Service.

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10.3. Feedback

If you submit feedback, suggestions, or ideas regarding the Service, you grant ClickFreak a perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate such feedback without restriction or compensation.

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11. License to Use the Service and Acceptable Use

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11.1. License Grant

Subject to these Terms, ClickFreak grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your internal business purposes during an active subscription.

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11.2. Acceptable Use

You agree not to:

• use the Service for unlawful purposes;
  
• interfere with or disrupt the platform or its infrastructure;
  
• attempt to bypass security measures;
  
• access data not intended for you;
  
• resell, sublicense, or white-label the Service without written permission;
  
• use the Service to build a competing product.
  
  

ClickFreak reserves the right to suspend or terminate access for violations of this section.

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12. Third-Party Services and Integrations

The Service integrates with and relies on third-party services, platforms, APIs, and tools (“Third-Party Services”), including advertising platforms such as Google Ads.

ClickFreak does not own, control, or operate Third-Party Services and is not responsible for their availability, performance, accuracy, or compliance.

You acknowledge and agree that:

• your use of Third-Party Services is governed solely by their own terms and policies;
  
• Third-Party Services may change, limit, suspend, or terminate access at any time;
  
• data provided by Third-Party Services may be delayed, incomplete, inaccurate, or unavailable;
  
• ClickFreak is not responsible for outages, data loss, or errors caused by Third-Party Services.
  
  

ClickFreak makes no representations or warranties regarding Third-Party Services and disclaims all liability arising from their use.

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13. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLICKFREAK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, NON-INFRINGEMENT, AND AVAILABILITY.

WITHOUT LIMITING THE FOREGOING, CLICKFREAK DOES NOT WARRANT THAT:

• the Service will be uninterrupted, error-free, or secure;
  
• data or reports will be accurate, complete, or up to date;
  
• advertising performance will improve;
  
• recommendations, alerts, or insights will achieve any particular result;
  
• third-party integrations will function without interruption.
  
  

Any reliance on the Service, including automation, insights, AI outputs, or recommendations, is entirely at your own risk.

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14. Limitation of Liability

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14.1. Exclusion of Certain Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLICKFREAK SHALL NOT BE LIABLE FOR ANY:

• indirect, incidental, special, consequential, or punitive damages;
  
• loss of profits, revenue, business opportunities, or goodwill;
  
• loss of data or advertising performance;
  
• ad spend losses or campaign inefficiencies;
  
• business interruption or downtime.
  
  

This applies regardless of the legal theory asserted and even if ClickFreak has been advised of the possibility of such damages.

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14.2. Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLICKFREAK’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED:

THE TOTAL FEES PAID BY YOU TO CLICKFREAK IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

This limitation applies collectively to all claims and causes of action.

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14.3. Advertising and Automation Disclaimer

You acknowledge and agree that:

• ClickFreak does not control advertising platforms, auctions, bids, or outcomes;
  
• ClickFreak does not guarantee advertising results or performance;
  
• ClickFreak is not responsible for ad spend decisions or financial outcomes;
  
• automation, alerts, and recommendations are informational only.
  
  

You remain solely responsible for all advertising decisions and actions.

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14.4. AI and Automated Outputs

To the fullest extent permitted by law:

• AI-generated insights, recommendations, or outputs may be inaccurate, incomplete, or misleading;
  
• AI outputs are not advice and should not be relied upon exclusively;
  
• you must independently review and validate all outputs before acting on them;
  
• ClickFreak assumes no responsibility for actions taken based on AI or automated outputs.

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15. Indemnification

You agree to defend, indemnify, and hold harmless ClickFreak, its officers, directors, employees, contractors, and affiliates from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• your use of the Service;
  
• your violation of these Terms;
  
• your breach of applicable laws or regulations;
  
• your advertising activities or ad content;
  
• your collection, use, or processing of Lead Data or client data;
  
• claims brought by your clients, customers, or third parties.
  

This obligation survives termination of these Terms.

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16. Suspension and Termination

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16.1. Suspension

ClickFreak may suspend your access to the Service, in whole or in part, immediately and without prior notice, if we reasonably believe that:

• you have violated these Terms;
• payment is overdue or has failed;
• your use poses a security, legal, or operational risk;
• your activity may harm ClickFreak, other users, or third parties;
• suspension is required to comply with law or a legal request.

During suspension, you may lose access to data, features, or integrations.

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16.2. Termination

ClickFreak may terminate your Account or Subscription at any time:

• for material breach of these Terms;
• for repeated violations;
• for non-payment;
• if required by law;
• if we discontinue the Service or a portion of it.

You may terminate your subscription at any time by canceling through the Service. Termination does not entitle you to a refund, except where required by law.

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17. Data After Termination

Upon termination or expiration of your subscription:

• your access to the Service will end immediately;
• ClickFreak will retain your data for up to thirty (30) days to allow data export;
• after this period, data may be permanently deleted.

ClickFreak has no obligation to retain data beyond this period.
Data stored in backups will be removed in accordance with normal backup rotation schedules.

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18. Modifications to the Service or Terms

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18.1. Changes to the Service

ClickFreak may modify, suspend, or discontinue any part of the Service at any time, including features, integrations, or functionality, without liability.

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18.2. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on our website or within the Service and will include an updated effective date.

Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

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19. Governing Law and Dispute Resolution

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19.1. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to conflict-of-law principles.

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19.2. Informal Resolution

Before bringing a formal claim, you agree to first contact ClickFreak at legal@clickfreak.ai and attempt to resolve the dispute informally.

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19.3. Arbitration and Class Action Waiver

To the fullest extent permitted by law:

• disputes arising out of or relating to these Terms shall be resolved through binding arbitration in Alberta, Canada;
• disputes will be conducted on an individual basis only;
• class actions, collective actions, and representative actions are waived.

If arbitration is found unenforceable in your jurisdiction, disputes shall be resolved exclusively in the courts of Alberta, Canada.

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20. Force Majeure

ClickFreak shall not be liable for failure or delay in performance caused by events beyond its reasonable control, including but not limited to:

• acts of God
• natural disasters
• war, terrorism, or civil unrest
• government actions
• internet or infrastructure failures
• third-party platform outages

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21. Assignment

You may not assign or transfer these Terms without ClickFreak’s prior written consent.

ClickFreak may assign these Terms freely, including in connection with a merger, acquisition, sale of assets, or corporate reorganization.

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22. Entire Agreement and Contact Information

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22.1. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and ClickFreak regarding the Service and supersede all prior agreements or understandings.

If any provision is held unenforceable, the remaining provisions shall remain in full force.

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22.2. Contact Information

For questions about these Terms, contact:

Email: legal@clickfreak.ai
Company: ClickFreak Technologies Inc.
Jurisdiction: Alberta, Canada